Terms of service
Last updated: 11 May 2026
These Terms & Conditions (“Terms”) govern your access to and use of the youarekozy website (the “Site”), and any purchase made through it.
By accessing or using the Site, you agree to be bound by these Terms, as well as our related policies, including our Privacy Policy and Refund & Return Policy.
These Terms are provided in accordance with the Australian Consumer Law and other applicable laws in Australia.
Use of the Site
By using this Site, you confirm that you are at least 16 years of age, or are using the Site under the supervision and consent of a parent or legal guardian.
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site.
We reserve the right to refuse access to the Site or our services to any individual or entity, where reasonably necessary, without notice.
Products and Availability
We make every effort to ensure that product descriptions, images, colours, and details are accurate. However, we do not warrant that all content on the Site is completely error-free, current, or free from minor inaccuracies.
All products are subject to availability. We reserve the right to limit quantities, modify product offerings, or discontinue items at any time without prior notice.
Pricing and Payments
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
We reserve the right to update pricing at any time without notice. However, once your order has been confirmed, the price applicable at the time of purchase will apply to that order.
Payments are processed securely via third-party payment providers. By completing a purchase, you authorise us to charge the full order amount, including shipping and applicable fees.
We do not store your full payment card details.
Orders
Once you place an order, you will receive an order confirmation email. This confirmation acknowledges receipt of your order but does not constitute acceptance.
We reserve the right to accept or decline any order at our discretion, including but not limited to situations involving stock availability, suspected fraud, pricing errors, or payment issues.
If your order is cancelled after payment has been processed, you will receive a full refund to your original payment method.
Shipping and Delivery
We aim to process and dispatch orders within a reasonable timeframe as outlined on the Site. Delivery times are estimates only and may vary depending on your location and external courier services.
We are not responsible for delays caused by postal services, customs clearance, or events outside our reasonable control.
Risk of loss and ownership of products passes to you once the order has been delivered to the shipping address provided at checkout.
Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy, which forms part of these Terms.
Nothing in these Terms limits your rights under the Australian Consumer Law. You may be entitled to a repair, replacement, or refund where goods are faulty, not as described, or fail to meet applicable consumer guarantees.
Sale items may be subject to final sale conditions as outlined in our Return Policy.
Intellectual Property
All content on the Site, including but not limited to images, logos, graphics, text, product designs, and branding elements, is owned by or licensed to youarekozy and is protected by applicable intellectual property laws.
You must not reproduce, distribute, modify, or commercially exploit any content from the Site without our prior written consent.
Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and store your personal information.
Third-Party Services
Our Site is operated using third-party platforms and services, including Shopify, payment gateways, and logistics providers.
We are not responsible for the availability, performance, or policies of these third-party services, and your use of such services may be subject to their own terms and conditions.
Limitation of Liability
To the maximum extent permitted by law, we exclude all liability for any indirect, incidental, or consequential loss or damage arising out of or in connection with your use of the Site or products purchased through it.
Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law that cannot be lawfully excluded.
Where liability cannot be excluded, our liability is limited to the replacement, repair, or refund of the relevant product or service, at our discretion.
Changes to Terms
We may update these Terms from time to time. Any changes will be published on this page with an updated “Last updated” date.
Your continued use of the Site following any changes constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of Australia. Any disputes arising in connection with these Terms will be subject to the jurisdiction of the courts of Australia.
Contact Us
If you have any questions regarding these Terms, you can contact us at: